Aesthetic Record overview
Aesthetic Record is marketed to medical aesthetic practices rather than to salons, which is the first meaningful filter for most med spa buyers. Practices typically evaluate it when charting quality, consent capture and treatment photography matter as much as the appointment book. Our evaluation of the specific feature depth, plan boundaries and pricing is in progress; we publish findings only after they are confirmed against vendor documentation or a recorded demonstration.
Frequently shortlisted by injector-led practices that want charting, consents and photography treated as first-class features rather than add-ons. Capability details vary by plan.
Key features
- Clinical charting for aesthetic services
- Consent form capture
- Before-and-after photography workflow
- Appointment scheduling
- Inventory and package tracking
- Patient communication tools
EMR & Charting
Our charting review looks at how treatment notes are structured, whether templates can be built per service, how injectables are mapped to units and lot numbers, and how consent forms attach to the patient record. Findings for this platform vary by plan against current vendor documentation and a product demonstration.
Scheduling
We assess online booking, deposit rules, provider-specific availability, room and device conflicts, waitlists and reminder cadence. Scheduling behaviour varies substantially between plans, so confirm which booking rules are included in the tier you are quoted.
Patient Management
This covers the patient chart as a working surface: intake, contact history, alerts, treatment history, package balances and household or membership links. Ask to see a real patient record during a demo rather than a curated sample.
Payments
Payment review focuses on whether processing is built in or brought your own, how card-on-file and deposits behave, refund handling, tipping and reconciliation into reporting. Processing rates are commercially negotiated and are not published here.
Marketing
We look at campaign tooling, segmentation depth, automated recall for treatment intervals, review requests and reporting that ties a campaign back to booked revenue rather than opens and clicks.
Memberships
Membership handling is a common failure point. We check recurring billing, failed-payment retries, banked credits that roll over, member pricing applied automatically at checkout and reporting on member churn.
Inventory
For injectables and retail we look at unit-level tracking, lot and expiry capture, par levels, purchase orders, waste logging and whether product use deducts automatically from the chart.
Before & After Photography
We assess in-app capture, consistent framing guides, tagging to a treatment, side-by-side comparison, consent for marketing use and export controls.
Reporting
Reporting review covers provider productivity, service mix, retail attachment, rebooking rate, membership revenue and whether reports can be exported or scheduled.
Integrations
We record documented integrations and whether an open API is available to customers rather than only to partners. Integration availability varies by plan for this platform.
Mobile Experience
We note whether native applications exist for staff and patients, and which tasks are actually possible on mobile versus browser only.
Pricing
Pricing: Contact vendor. Published pricing was not available at the time of review. Request a written quote that separates subscription cost, payment processing, SMS and implementation fees.
We do not estimate prices. Where Aesthetic Record does not publish a figure, the entry reads "Contact vendor" and the pricing questions below are the ones worth asking in a demo.
Pros and cons
Strengths
- Purpose-built for medical aesthetics rather than adapted from salon software
- Clinical documentation is central to the product rather than an add-on module
- Commonly shortlisted by injector-led practices, which makes peer references easy to find
Limitations
- Published pricing is limited, so quotes must be requested and compared line by line
- Breadth of features can mean a longer configuration period before go-live
- Feature availability by plan tier varies by plan
Ease of use
We assess ease of use by counting the steps required to complete four core tasks: booking an appointment with a deposit, charting a treatment with consent and a photograph, selling and redeeming a membership, and closing the day. Measured findings for Aesthetic Record publish once a recorded walkthrough is complete.
Customer support
Support details, including hours, channels and whether implementation assistance is priced separately, are being confirmed with the vendor. Current status: Not published by the vendor.
We do not publish HIPAA or BAA claims until they are confirmed in writing by the vendor. Ask any platform for a signed business associate agreement before storing protected health information.
Who should use Aesthetic Record?
Single-site and small-group aesthetic practices where providers chart every visit and the owner wants clinical records, consents and photos in one system.
Practices whose revenue is mostly retail or non-clinical services, and large groups with complex inter-location reporting requirements, should compare against platforms built around those workflows.
Alternatives to Aesthetic Record
- Boulevard
Practices prioritising the patient-facing booking experience
- Mangomint
Teams where fast staff adoption matters most
- Zenoti
Multi-location and enterprise aesthetic groups
- PatientNow
Practices focused on lead conversion and patient acquisition
Final summary
Aesthetic Record is worth shortlisting if your requirements match the profile above. Treat this review as a structured set of questions to take into a demo rather than a verdict: we publish capability detail and comparisons rather than a score, and we leave a field blank rather than filling it with a guess.